Si77 Privacy Policy — Your Data, Our Responsibility

Si77 is an international online gaming platform that places the highest importance on user privacy. This Privacy Policy applies to all users of the si77 website (si77.win) and its associated mobile applications. By accessing or registering on our platform, you are considered to have accepted this Privacy Policy.

This policy has been drafted in accordance with international data protection standards. We believe you have the right to know where your data goes, why it is collected, and how long it is kept — and we are committed to ensuring that transparency.

This Privacy Policy applies to: (a) all pages and features of the si77.win website, (b) the si77 mobile app, (c) live chat and email support services, and (d) any promotional or affiliate channels operated by si77.

Si77 collects only the information necessary to deliver our services, ensure security, and meet legal requirements. We never collect excessive or irrelevant data.

Si77 uses your information only for specific, legitimate purposes. We never sell your data to advertisers or third-party marketing firms. The key reasons we use your information are outlined below:

• Account Management: Your information is used for registration, login verification, password recovery, and account security.
• Payment Processing: Financial information is used to accurately process deposits and withdrawals.
• Customer Service: Resolving your support requests and handling any complaints.
• Fraud Prevention: Detecting multiple accounts, preventing bonus abuse, and flagging suspicious activity.
• Responsible Gaming: Analyzing gaming behavior to alert at-risk players in a timely manner.
• Legal Compliance: Providing information required by regulatory authorities and complying with AML (Anti-Money Laundering) laws.
• Service Improvement: Improving the platform's gaming experience, interface, and overall performance.
• Promotional Communications: Keeping you informed about bonuses, offers, and updates, subject to your consent.

Si77 never sells your personal information or shares it with third parties for advertising purposes. However, data sharing may be required in the following limited circumstances:

• Payment Processors: Only the information necessary to process transactions is shared with bKash, Nagad, Rocket, or your bank.
• Game Providers: Game providers on our platform (such as Evolution and Pragmatic Play) can only see your player ID and session token — not your personal information.
• Law Enforcement: si77 may be required to share information in response to valid legal orders or regulatory directives.
• KYC Service Provider: Approved third-party services may be used for identity verification, but those companies are not permitted to use your data for any other purpose.
• AML Monitoring: Information may be shared with international regulatory authorities as required for anti-money laundering compliance.

Your information is not shared with any parties beyond those listed above. We enter into strict confidentiality agreements with our service partners to ensure they are equally bound to protect your data.

The si77 website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help the site recognize you on future visits.

You can block or delete cookies at any time through your browser settings. However, disabling essential cookies may cause certain features — particularly login and payment functions — to not work correctly.

Si77 follows industry-leading technology and processes to keep your data secure. Our security infrastructure is regularly reviewed by independent third-party security experts.

• SSL/TLS Encryption: All data exchanged between your browser and our servers is encrypted using 256-bit SSL.
• Database Encryption: Sensitive information (such as identity documents and payment details) is stored in the database in encrypted form.
• Two-Factor Authentication (2FA): Two-factor authentication is enabled for additional login security.
• Access Controls: Only authorized personnel can access specific data, and all access is logged.
• Regular Audits: Our systems undergo regular penetration testing and security audits.
• Data Backup: All data is backed up regularly and stored in multiple secure locations.

Every si77 user has fundamental rights regarding their own data. We respect these rights and act on them as promptly as possible.

To exercise any of these rights, email us at [email protected]. We typically respond within 30 business days. Please note that we are legally required to retain certain data for a specified period.

Si77 retains your information only for as long as necessary. Even after an account is closed or becomes inactive, certain data may be kept for a defined period to meet legal obligations.

• Account Information: For the duration of the active account and a minimum of 5 years after closure.
• Transaction Records: Under AML regulations, records must be retained for a minimum of 7 years.
• KYC Documents: 5 to 10 years, in accordance with licensing regulations.
• Cookie Data: Session cookies are cleared when the browser is closed; persistent cookies last a maximum of 1 year.
• Support Conversations: Deleted 2 years after the issue is resolved.
• Marketing Preferences: Takes effect as soon as you unsubscribe.

Si77 strictly prohibits anyone under the age of 18 from using the platform. Age is verified at registration, and providing valid identity documents during the KYC process is mandatory.

If we discover that a minor has registered using false information, the account will be closed immediately and all associated data will be deleted. If a parent or guardian suspects their child is using this platform, please contact us right away at [email protected].

Si77 may update this Privacy Policy from time to time. Changes may be driven by new legal requirements, technological developments, or improvements to our services. We will notify you by email or via a site notice before any significant changes take effect.

Continued use of the site after any changes constitutes acceptance of the updated policy. If you do not agree to the new policy, you may contact support to close your account. The date of the latest update will always be shown at the top of this page.